Trade.com is an experienced and trustworthy broker
Trade.com is a licensed and authorized broker which offers a wide range of assets for Forex trading. With three levels of account, they are suitable for all kinds of traders, from novices to the most experienced professional, and with their high quality educational resources, they ensure that even the newest investors have a good grounding in the financial markets. They also offer a choice of trading interfaces, with both downloadable and web based software together with mobile apps and with some excellent resources such as an economic calendar and up to date market news, this broker makes informed trading easier than ever.
Company Information
Trade.com is owned and operated by Leadcapital Markets Ltd with is headquarters in Cyprus. It is a regulated broker which is licensed by CySEC and which has stringent guidelines regarding client funds, with segregated accounts and a compensation fund. This broker does not accept any clients from the USA, Canada or Japan.
- Choice of Account Types
- Customer Support to 25 Locations
Contact Info
- Website: www.trade.com
- 24/7 chat support
- Office address: Strovolos, 128 – 130, Limassol Avenue, Office 301, 3rd floor, Kato Polemidia, CY 2015 Nicosia, Cyprus
Assets Available
Trade.com offers a good choice of assets for traders to select from.
Their list of assets includes:
Bonds
Commodities
Forex
Indices
Stocks
ETFs
Bonuses & VIP Programs
It appears that Trade.com offers a number of bonuses and promotions at the broker’s discretion including a free welcome gift offer of $25 credit on registering for an account. There is also a potential $20 bonus available for downloading the Trade.com mobile app. All clients also gain access to the loyalty program which offers rebates of varying amounts depending on how many years they have been registered with this broker. For those who have been registered less than 3 months, a rebate percentage of 5% is available, rising to 10% from 3 to 6 months, then 15% from 6 to 12 months, 20% between 1 and 2 years, 25% between 2 and 3 years and 30% for those who have been with this broker for over 3 years. Platinum account holders who are the highest volume traders can benefit from a few additional perks too, including premium daily analysis and a premium level of customer support.
Mobile
As expected from most of today’s Forex brokers, Trade.com has recognised the need for clients to check their assets and to carry out their trades while they are on the go. They are aware that traders do not want to be tied to their laptop or PC and, with the knowledge that downloading and installing memory intensive software slows down transactions by causing problems with computer memory, Trade.com therefore offer a WebTrader trading interface which is entirely internet based as well as their standard MetaTrader trading platform which requires a download to be carried out. This enables trade executions to be carried out more swiftly from anywhere worldwide and at any hour of the night or day using a tablet, iPad or Android smartphone as long as it has a functional internet connection. As well as having a mobile-optimised website, Trade.com also has a free mobile application which makes it even easier to trade from a mobile device. It is easy to download this mobile app from the Google Play Store, Apple Store or even from the broker’s website.
Deposits and Withdrawals
Trade.com offers several payment methods including:
- Credit Card and Debit cards – Visa, MasterCard, JCB, Diners Club, Visa Electron,
- Bank wire transfer
- Qiwi
- Skrill
- Neteller
- WebMoney
There are several account types which require different minimum deposit amounts, although even the basic level Classic account requires quite a high deposit of $1000 minimum. The Gold account requires a minimum deposit of $5000 and the Platinum account requires a minimum amount of $25,000 to begin trading.
Customer Support
There are several methods through which clients can contact the Trade.com customer support centre. These include:
- Live Chat
- FAQs page for fast responses to the most common questions
- Phone helplines in 27 countries worldwide including:
UK
United Arab Emirates
Ukraine
Slovenia
Romania
Bulgaria
Russia
Hungary
Czechoslovakia
Poland
France
Argentina
Italy
Austria
Mexico
Bahrain
Netherlands
Germany
Slovakia
Chile
Peru
Spain
Switzerland
Sweden
Finland
Denmark
Norway
The customer support team are available from Sunday at 10pm GMT until Friday at 10pm GMT.
The website is also available in 24 languages for the convenience of clients around the world.
Extra Features and Resources
Trade.com has a useful educational resource centre which includes a beginners course aimed at the needs of brand new investors who are looking for a basic understanding of how to trade in the Forex market. There are also useful tools for all levels of trader. For those who are interested in using the MT4 trading platform, there are useful MT4 tutorials as well as tutorials about different trading strategies and trading tools and an eBook about Forex trading. There is also up to date market news and an economic calendar to allow traders to inform their trade executions.
Verdict
Overall, Trade.com has quite a lot to offer its potential clients, however it is also important to bear in mind that there are several negative points too.
- A range of different trading platforms to suit the needs of a range of traders
- 100% online trading interface available requiring no installations or downloads
- Mobile trading apps for iPhone and Android
- Choice of customer service contact methods including instant live chat
- Multilingual customer support
- Multilingual website
- Strong SSL encryption site wide
- Choice of account types
- Free demo account available
- Free educational resources
- Bonuses available
- Loyalty scheme access
- No customer service available at the weekend
- No clients are accepted from the USA, Canada or Japan
FAQ
Clients do not need to pay any registration fee when they open a live trading account with this broker.
Trade.com offers potential clients the option of opening a free of charge demonstration account to try out the features of their website without having to risk any of their own funds. This is a handy way for beginner traders to learn the basics of Forex trading without making any kind of financial commitment as well as providing a useful way for more experienced investors to try out a new trading strategy risk-free.
Traders who choose to use Trade.com’s services can choose whether or not they want to download trading software to their PC. The MetaTrader platform is downloadable but is extremely reliable and easy to use, even for beginners, however there is also a WebTrader platform which is 100% internet based and which can be accessed from any internet enabled device. There is also a convenient mobile app which is suitable for both Apple and Android devices and which can be downloaded free of charge to suit the needs of traders on the go.
Trade.com offers three different types of live trading account (as well as their free demo account). These include:
Classic Account – this requires a minimum deposit of $1000. Classic account holders benefit from daily market analysis, access to both desktop and mobile trading, video tutorials, 24 hour customer service access, access to seminars and webinars and a dedicated account manager, real time quotes, instant trade execution, leverage on all instruments, and access to all indicators and tools.
Gold Account – for a minimum deposit of $5000 account holders have all of the benefits of the Classic account together with premium daily analysis and access to Trading Central.
Platinum Account – for a minimum deposit of $25,000 clients can benefit from all of the perks of the Gold account together with Premium customer support.
