Capital.com – What Makes This Financial Broker Reliable?

Capital.com is a leader in Forex and CFD tradingTrade now
79.17% of retail investor accounts lose money when trading CFDs with this provider

Contact Info

  • Website: www.capital.com
  • Customer Service Tel: +44-208-816-7812
    Dealing Room Tel: +357-25-262045
  • Office address:
  • Lophitis Business Center II, 6th floor, 303,
  • Limassol,
  • Cyprus

Trading in financial markets is no longer limited to those working in the exchange markets, Now, everyone can trade from almost anywhere in the world. On the other side, many brokerage companies are emerging to respond to the huge demand for trading.

The internet is flooded with financial brokers that will help you invest your money, but that does not mean that all of them are trustworthy – one needs to make thorough research to learn about the broker.

Capital.com is one of the recent financial brokers that made fast steps to the world of trading and managed to get a lot of investors around it. In this Capital.com broker review, we will check the services and offers provided to learn how reliable they are. We will take you through our checking criteria, and give our final thoughts on them.

Capital.com financial broker was founded in 2016 and is operating from different offices in different locations, such as the UK, Australia, Cyprus, Gibraltar and Belarus. Capital Group is a broker is regulated by different licenses that cover different regions, such as FCA, CySEC, ASIC, and NBRB.

There are more than 6000 financial instruments that can be traded on CFDs with Capital.com and they range from Forex, shares, indices, commodities, and cryptocurrencies. The maximum leverage differs according to the different regions, and the traded securities, with a maximum of 1:30.

The broker also enables traders to use several devices to use the trading platforms offered, such as the WebTrader, the MetaTrader 4, and TradingView.

Capital.com regulation

Is Capital.com regulated?

Capital.com financial broker is licensed and regulated by different legislative authorities in different regions. The broker operates from main four locations, the UK, Australia, Cyprus, and Belarus.

What makes us confident about the legitimacy of this broker is the fact that it does not operate from an offshore location. Unlike many brokerage companies, a Capital broker has several offices in these locations and follows strict behavioral guidelines.

A capital.com financial broker is legit and it follows several licenses, such as the FCA in the UK office, regulated by CySEC in Europe, ASIC in Australia, and by the NBRB (National Bank of the Republic of Belarus).

The above-mentioned licenses are top-tier forms of financial regulatory guidelines, and they are known to be very strict about the behavior of financial brokers. They do impose stringent regulations besides a deterring penalty system if a broker misbehaves.

The licenses’ registration numbers are disclosed throughout the website, and after a quick check, we found that these registries are active and valid, which means that this broker is heavily observed and controlled.

Start trading with Capital.com

What makes this broker easy to deal with is that the trading account types are according to the regions. In most cases, CFD trading is the only option that investors can use, which is a very common type of trading, while in other regions direct access to the stock exchange market is available.

Regardless of the account type you are entitled to, the minimum deposit required by the broker is 20 USD/GBP/EUR, or 1500 RUB, or 100 PLN. With the only exception in the case of wire transfer, where the minimum deposit to open an account is 250 EUR.

CFD Trading

Also known as Contract for difference, this is a common way for brokers to offer trading in several markets. It refers to trading on the speculations of prices changes, without physically acquiring an asset.

Capital.com financial broker offers CFD trading to all users in all the regions. It provides a faster order execution, with minimum delay. This way also offers the trader exposure to a wider range of financial instruments, because ideally, a broker cannot offer the physical ownership for all tradable assets.

Direct market access

Depending on the region under which the trader is registered, direct market access may be allowed. In this case, Capital.com enables the trader direct access to the stock exchange market.

Direct market access helps the investor avoid the dealing desk and this way they can directly place market orders through the trading platform.

Signing up with Capital.com

Signing up with Capital.com

First, you need to create your account by entering your email address and choosing a new password. You will then receive an email with a verification link, and you need to verify your account before moving on to the next steps.

After that, you start inserting your personal information, such as your full name, your contact number, your country of residence, and your address.

The next step is to answer a few questions about your trading experience and knowledge. These questions are designed to help the broker know more about you, your expectations, and what you are trying to achieve from trading.

In the end, before you start depositing money into your account, you need to submit some identity verification documents. However, there is nothing to worry about, Capital.com can be trusted and these documents are only required to ensure the website clear from any financial criminals.

Available markets

Available markets

Using CFD trading, Capital.com financial broker enables their clients to place market orders in different markets. Almost all financial markets are available with this broker, such as Forex, stocks, indices, commodities, and cryptocurrency market.

The maximum leverage that can be used is different according to the legislation where the broker operates, while the number of assets in each market also varies as the following:

Forex

Forex is one of the most active and volatile markets, and it grabs the interest of almost every investor.

There are 138 currency pairs that can be traded, the spread is variable between different pairs, and the minimum it can be with EUR/USD = 0.00006 pips.

The maximum leverage depends on the region because each region follows specific leverage limits, and it is identified as the following:

Stocks

The stock exchange market is very exciting, because of the huge amount of corporations’ shares that are traded, These companies can be from different industries and different countries.

There are 5901 tradable stocks, the spread the variable depending on the stock being traded. The maximum leverage is 1:5 under FCA, CySEC, and ASIC.

Indices

Index trading on CFDs is another interesting market for stock traders. An index consists of different companies that operate in the same industry.

There are 22 different indices available and they are not limited to one specific region – they can either be US indices, German indices, Japanese indices, and many more.

Capital.com financial broker leverage for indices trading according to the FCA, CySEC, ASIC is 1:20 for major indices. And 1:10 for non-major indices.

Commodities

Trading commodities on CFDs are also available with Capital.com financial brokers where different goods are bought and sold, such as gas, oil, precious metals, coffee beans, and sugar.

There are 24 available commodities for trading, the spread is variable between these goods, while the maximum leverage is 1:10 under FCA, CySEC, and ASIC. The only exception is gold with a maximum leverage of 1:20.

Cryptocurrencies

This is the most growing market where thousands of virtual currencies are being traded as CFDs, using Bitcoin, Ethereum, Ripple, and 370 other digital coins available.

It is worth noting that crypto trading is only available outside the FCA region. The Financial Conduct Authority in the UK bans trading cryptocurrency. Therefore, Cryptocurrency trading is available for markets that are regulated under the CySEC, ASIC, and the National Bank of the Republic of Belarus.

The spread is variable between the crypto coins. The maximum leverage allowed is 1:2 according to the CySEC and the ASIC licenses.

Payment methods

There is a wide range of options in Capital.com withdrawals and deposits. Note that the website does not charge deposit or withdrawal fees. The payment methods are also divided according to the region where the trader is located, and they are as the following:

Withdrawal

Traders can cash out their money using 7 withdrawal methods. These are bank transfers, credit cards, PayPal, Sofort, Net Banking (India), Virtual Accounts (Indonesia), and Ovo (Indonesia).

The withdrawal processing time may vary between the methods and they can take from 24 hours to 5 business days.

The bank transfer method can be used in any country of the trader’s residence. It is the safest payment method because the trader does not provide any personal information and in addition to that, the broker covers the bank’s additional fees which is great support.

Deposits

There is a huge range of options available to deposit funds in your trading account. Around 35 option is available that range from bank credit/debit cards, online banking, online payments, online exchangers, and virtual money apps in some countries.

The deposit processing time also varies depending on the method being used. Using bank cards the money can arrive immediately, using e-wallets the money will show in your trading account within 48 hours, while wire transfers can take up to 3 business days.

Note that Capital.com Forex broker minimum deposit is 20 USD/GBP/EUR, or 1500 RUB, or 100 PLN by card. This gives traders the flexibility they need to add funds to their accounts and start trading straight away.

Trading platforms

The Capital.com financial trading broker offers several options for traders to execute different market orders, which attracts a huge portion of traders to this website. MetaTrader4, TradingView, Mobile App and the Webtrader are all available on this broker’s website.

MetaTrader is the most commonly used trading platform. It has been around for more than 15 years and is used by a huge number of traders. Capital.com trading platform MetaTrader4 can be used from the app that is downloaded separately, or directly from the broker’s website.

Trading platforms

Another way for users to manage their investment is using TradingView, which is another old platform used by many traders. It offers a sufficient amount of chart options and indicators.

The Webtrader is also offered to users and in this case, they do not need to download any 3rd party software for trading. They can directly log in to their trading account and start trading. The Webtrader is efficient as it includes the charts, timeframes, and indicators that can also be found in the majority of trading softwares.

The offering of MT4 and TradingView is a positive indicator that Capital.com broker is reliable because these trading platforms are popular and reliable. They only partner with reliable and legit brokers.

Research

Users of Capital.com are equipped with different tools to be on track with their investments. There are several resources for traders to learn, read about the market, and follow the latest news.

News

The capital.com financial broker provides a comprehensive service for their users. The news section on the website provides an unlimited amount of articles to read, in a well-designed manner for readers to enjoy learning from it.

This news section concerns every market, from Forex to commodities, and it discusses the current trends in the market and what is currently happening, at the same time it provides reports on different economic indicators that matter to every trader.

Education

Capital.com broker offers several educational materials for traders to read, This tool is hugely useful especially for new traders who need to get themselves familiar with trading terminologies.

The education section on the broker’s website is divided into recorded webinars and tips on how to create a trading strategy. It also contains vocabulary and acronyms with definitions of main trading expressions.

This section also goes further to teach the trader on the different types of trading, and what are the trading strategies used for each trading style.

In addition to that, the broker offers the Investmate app, which can be downloaded on any device and is a versatile educational tool where the trader can quickly access and learn important trading tips and tricks.

Customer service

Many consider Capital.com Forex broker very reliable due to the support they receive from this broker’s website. The live chat function is very helpful – we gave it a check and asked the support team via live chat, and their response was timely and very helpful. We also tried to ask them several questions, and the support agent swiftly responded to each of them.

It is important to note that the support team speaks 8 languages, and the customer service working hours and addresses are also mentioned on the website. All of these give high credibility to this broker.

Our thoughts

After conducting the detailed Capital.com financial broker review, we regard this website as reliable and trustworthy. It would be fair to say that all the services and offers that we have checked are legit. Additionally, we made sure that the zero-commission and tight spreads advantage is true and there are no hidden fees or charges.

The fact that Capital.com broker is regulated by 4 different regulatory licenses makes us confident that this is one of the highest-quality companies you can find on the internet. In addition to that, the financial instruments and the features available go in line with the regulations.

Finally, we checked that users of Capital.com broker receive proper support from the website. The customer service team is highly responsible as they deliver responses timely and in a professional manner.